Refund & Delivery Policy

Free downloads

Free files are available immediately through their download links. Because no payment is taken, there is no purchase to refund. If a file is unavailable or damaged, report it through the contact page.

Paid service delivery

Paid work begins only after an Upwork contract is active and the applicable milestone is funded. The accepted offer states the deliverables, delivery date, client dependencies, revision limit, and file format. Deliverables and approval requests are submitted through Upwork so there is a complete record of delivery.

Cancellations, refunds, and disputes

Requests concerning an Upwork order must be made and resolved inside Upwork under the active contract and Upwork's resolution process. No off-platform refund, replacement payment, or separate payment arrangement will be offered for a marketplace order.

When a scope issue can be corrected within the agreed deliverables, the normal first step is to use the included revision. Material scope changes require an updated milestone or a new offer before additional work begins.

Direct checkout

Direct card checkout is not enabled on this website. Before it is enabled, this policy will be updated with the seller's legal identity, support email, cancellation window, refund method, processing time, and any service-specific exclusions shown before payment.